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If your question is not answered below, please feel free to email us to assist.

Do Savage Fitness accept returns?

Of course! We are happy to swap your item if you are not happy with it. 
Provided it is in as new condition, with all packaging and carry bag. 
Refunds will be reviewed on a case by case basis. 

Please refer to our Shipping & Returns policy for further information.

Where do you ship from?

Items are shipped from Victoria, Australia, every business day

I ordered a pre order item

If non pre order items are purchased with a pre order item, your entire order will be shipped once the pre order item has arrived.

If you wise to send items out separately that is possible for an additional shipping fee. Please email our sales team if you wish to do so.

I bought something full price, but now it's on sale

We will accept price adjustments for store credit only within 24 hours of a newly discounted price. We do not offer price adjustments to purchases made prior to or after sale events. Sale items are while supplies last. Once the item is back in stock, the sale discount will not apply.

Sales and competitions

Spin Wheel Terms and Conditions

Wheel spins are one per customer. Winner of the free order can select any Savage Fitness Accessory branded item from the store. Winner of the free order is limited to $500 and excludes shipping.

Quantities are limited to one of each Savage Fitness Accessory branded item for the winner of the free order

We do not offer refunds on sale items.

We do not offer returns or refunds on giveaway items.

Speed Ropes

How do I cut my Speed Rope to size?

Our ropes are made strong enough to last even the toughest workouts.
Because of this we recommend using sharp wire cutters when cutting the PVC coated wire to your desired length. 

What is the right rope length for me?

Follow the tips below to cut the perfect length:

  1. Loosen the screw on one side of the rope
  2. Place one foot on the centre of the rope
  3. Place both handles under your armpit - this is your standard skipping length
  4. Tighten the screw and test the length, if correct remove the black cap on the end of the wire, proceed to cut (we recommend leaving 3-5cm of additional length).
  5. Replace the black cap & ensure screws are tightened
    (over tightening can cut into the PVC coating and shorten the life of the rope).

How do I store my rope when I am not using it?

We recommend not hanging your rope as the wire can kink, it is best to loop it like packaged when not in use.



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