Easy to fit, loved that they are not too loose and have a nice wide band. Also love that all your gear comes in mesh carry bags so it’s not balling up together in my gym bag.
We pride ourselves on our products and customer service and are committed to ensuring you are satisfied with your purchase. If there is ever an issue with our products or services provided, please contact us.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
For change of mind and size exchanges, return shipping will be at the cost of the customer.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If the product becomes damaged or faulty after use, we will work together with you to resolve the issue. If the product has been used according to its intended use and are still within the returns period, we will work together with you to organise a replacement or a refund.
We will not replace or refund if the product is damaged through incorrect use, outside the terms of use or through natural wear and tear.
If the product does not arrive in original condition or there is a fault, we will work together with you to ensure you are provided with what you purchased.
We do not refund goods unless they contain a manufacturer's fault or are damaged.
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.
If a giveaway or free item is damaged or faulty, the item will be assessed on a case-by-case basis. The item will be valued, not at retail cost, and store credit provided.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items, gift cards or mystery boxes.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or rejected.
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@savagefitness.com.au.
You can create a new return request by following the steps below.
Click here to access your account and request a return.
If your return request is approved and requires shipping, you will receive an email with shipping instructions. After the product is returned, your refund or exchange request will be processed.
Alternative to the above, you can email sales@savagefitness.com.au to request a return. You will need your order number and email address with which you placed the order, both of which can be found in your order confirmation email.
Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We will collect full payment at checkout.
You can cancel a pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a refund or exchange.